Terms of Service - SnowChile

Welcome to SnowChile! These terms of service outline the rules and regulations for the use of TryAgain's SnowChile application - the definitive weather information app for snow lovers in Chile. By accessing or using our application, you agree to be bound by these terms. If you do not agree with any part of these terms, you may not access the application.

1. Application Overview and Purpose

SnowChile is a specialized weather information application designed to provide comprehensive snow and weather conditions for Chilean ski centers and mountain regions:

• Weather Information Service: Real-time weather data, 7-day forecasts, and historical meteorological information for 16 ski centers across Chile.
• Location-Based Services: GPS-enabled distance calculations and location-specific weather information delivery.
• Alert and Notification System: Customizable snow condition alerts and weather warnings for optimal skiing conditions.
• Ski Resort Information: Comprehensive details about Chilean ski centers from Metropolitan Region to Magallanes, including Valle Nevado, La Parva, El Colorado, Portillo, and others.
• Independent Service: SnowChile operates as an independent weather information service and is not affiliated with any ski resort or commercial skiing operation.
• Educational and Informational Purpose: The app serves as a tool for weather education, trip planning, and mountain safety awareness.

2. User Eligibility and Account Requirements

SnowChile is designed for users interested in Chilean snow and weather conditions:

• Age Requirements: Users must be at least 13 years old to use the application independently. Users under 13 may use the app with parental supervision.
• No Account Required: SnowChile operates without mandatory user registration, allowing anonymous access to weather information.
• Location Permissions: Users may optionally grant location access for enhanced distance calculations and location-specific weather data.
• Device Compatibility: The app requires iOS 12.0 or superior and is optimized for iPhone and iPad devices.
• Internet Connection: Most features require a stable internet connection for real-time weather data access.
• Responsible Use: Users must use the application responsibly and in accordance with these terms and applicable laws.

3. Weather Data Services and Third-Party Integration

SnowChile integrates with external weather data providers to deliver accurate information:

• OpenWeatherMap API: Primary weather data source providing real-time conditions, forecasts, and historical weather information. Users acknowledge that weather data is subject to OpenWeatherMap's terms of service and data accuracy standards.
• Additional Weather Sources: We may integrate supplementary meteorological data from other authorized weather services to enhance accuracy and coverage.
• Data Accuracy Disclaimer: While we strive to provide accurate weather information, users acknowledge that weather forecasting is inherently uncertain and subject to change.
• Third-Party Reliability: We are not responsible for the accuracy, completeness, or availability of third-party weather data services.
• Service Interruptions: Weather data services may experience temporary interruptions or maintenance periods that affect app functionality.
• Data Update Frequency: Weather information is updated regularly, but users should not rely solely on app data for critical safety decisions.

4. Ski Resort Information and Independence

SnowChile provides information about Chilean ski centers while maintaining complete independence:

• Independent Operation: SnowChile is not affiliated with, endorsed by, or connected to any ski resort, lift company, or commercial skiing operation.
• Public Information: Ski resort details, contact information, and operational status are compiled from publicly available sources.
• Direct Links: The app may provide links to official ski resort websites, social media, and ticket purchasing platforms for user convenience.
• No Booking Services: SnowChile does not provide booking, reservation, or ticketing services for ski resorts.
• Operational Status: Information about ski resort operations, lift status, and facility availability is provided for informational purposes only.
• Updated Information: We strive to maintain current information but cannot guarantee real-time accuracy of all ski resort details.
• User Verification: Users should verify current conditions and operational status directly with ski resorts before traveling.

5. Location Services and Privacy

SnowChile uses location services to enhance user experience:

• Optional Location Access: Location permissions are optional and can be granted or denied by users at any time.
• Distance Calculations: Location data is used solely to calculate distances to ski centers and provide location-specific weather information.
• No Permanent Storage: Precise location coordinates are not permanently stored on our servers.
• Background Location: The app does not access location data when not in active use, unless specifically enabled for alerts.
• Location Accuracy: Distance calculations and location-based weather data depend on device GPS accuracy and may vary.
• Manual Selection: Users can access all weather information without granting location permissions by manually selecting ski centers.
• Privacy Protection: Location data is processed according to our Privacy Policy and applicable privacy laws.

6. Weather Alerts and Notifications

SnowChile offers customizable weather alert services:

• Alert Customization: Users can configure alerts for specific ski centers, weather conditions, and snow thresholds.
• Notification Delivery: Alerts are delivered via push notifications and depend on device settings and internet connectivity.
• Alert Accuracy: Weather alerts are based on forecast data and may not always reflect actual conditions.
• Safety Responsibility: Users are responsible for verifying current conditions and making informed safety decisions.
• Opt-Out Options: Users can disable or modify alert settings at any time through the app.
• Emergency Situations: SnowChile alerts are not a substitute for official emergency weather warnings or safety communications.
• Notification Limitations: Alert delivery may be affected by device settings, network conditions, or technical issues.

7. User Responsibilities and Safety

Users of SnowChile have important responsibilities regarding safety and appropriate use:

• Weather Verification: Users must verify current weather conditions through multiple sources before engaging in outdoor activities.
• Safety Decisions: SnowChile is an informational tool only; users are solely responsible for all safety decisions and risk assessments.
• Mountain Safety: Users should have appropriate mountain safety knowledge, equipment, and experience before visiting ski areas.
• Emergency Preparedness: Users should be prepared for rapidly changing mountain weather conditions and have emergency plans.
• Local Regulations: Users must comply with all local laws, regulations, and ski resort policies.
• Appropriate Use: The app should be used for informational and planning purposes, not as a substitute for professional weather services.
• Data Limitations: Users acknowledge that weather forecasting has inherent limitations and uncertainties.

8. Prohibited Activities and User Conduct

Users must not engage in the following activities:

• Illegal Activities: Using the app for any illegal purposes or activities prohibited by Chilean or international law.
• Data Misuse: Attempting to extract, scrape, or systematically collect weather data for commercial purposes without authorization.
• Reverse Engineering: Attempting to decompile, reverse engineer, or extract source code from the application.
• Interference: Attempting to interfere with app functionality, servers, or other users' access to the service.
• False Information: Providing false weather reports or misleading information through any app features.
• Commercial Use: Using the app or its data for commercial weather services without explicit authorization.
• Malicious Software: Introducing viruses, malware, or other harmful code that could affect the app or other users.
• Unauthorized Access: Attempting to gain unauthorized access to app systems, user data, or administrative functions.
• Spam or Abuse: Using any app features to send spam, abusive content, or unwanted communications.

9. Intellectual Property Rights

SnowChile and its components are protected by intellectual property laws:

• App Ownership: TryAgain owns all rights to the SnowChile application, including design, code, user interface, and proprietary algorithms.
• License Grant: We grant you a limited, non-exclusive, non-transferable license to use the application for personal, non-commercial purposes.
• Weather Data Rights: Weather data is provided by third-party services and remains subject to their respective terms and intellectual property rights.
• Trademarks: SnowChile, TryAgain, and associated logos are trademarks of TryAgain and may not be used without permission.
• Restrictions: You may not copy, modify, distribute, sell, rent, or create derivative works based on the application.
• Third-Party Content: Ski resort information, images, and links are provided for informational purposes and remain property of their respective owners.
• User Feedback: Any feedback, suggestions, or ideas you provide about the app may be used by TryAgain without compensation.

10. Service Availability and Technical Requirements

SnowChile service availability is subject to various technical and operational factors:

• Internet Dependency: Most app features require a stable internet connection for real-time weather data access.
• Device Compatibility: The app is designed for iOS devices and may not function properly on unsupported platforms.
• Weather Data Availability: Weather information depends on third-party data providers and may be subject to interruptions.
• Maintenance Windows: We may temporarily suspend service for maintenance, updates, or technical improvements.
• Geographic Limitations: The app focuses on Chilean ski centers and may have limited functionality in other regions.
• Performance Variations: App performance may vary based on device capabilities, network conditions, and server load.
• Updates and Changes: We may update the app to improve functionality, add features, or address technical issues.
• Service Modifications: We reserve the right to modify, suspend, or discontinue any aspect of the service with reasonable notice.

11. Disclaimer of Warranties

SnowChile is provided on an "as is" and "as available" basis. TryAgain expressly disclaims all warranties, including but not limited to:

• Weather Accuracy: No warranty regarding the accuracy, completeness, or reliability of weather data or forecasts.
• Service Availability: No guarantee of continuous, uninterrupted, or error-free operation of the application.
• Fitness for Purpose: No warranty that the application will meet your specific needs or expectations for weather information.
• Data Completeness: No warranty regarding the completeness or currency of ski resort information or operational details.
• Third-Party Services: No warranty regarding the availability, accuracy, or reliability of third-party weather data services.
• Safety Outcomes: No warranty that use of the application will result in safe outdoor activities or prevent weather-related incidents.
• Device Compatibility: No warranty that the application will function properly on all devices or operating system versions.
• Merchantability: No warranty of merchantability or fitness for any particular commercial purpose.

12. Limitation of Liability

To the maximum extent permitted by law, TryAgain shall not be liable for:

• Weather-Related Incidents: Any injuries, damages, or losses resulting from weather conditions, forecasting errors, or outdoor activities.
• Travel and Transportation: Costs, delays, or issues related to travel to ski centers or mountain areas.
• Ski Resort Operations: Any issues with ski resort operations, lift closures, or facility availability.
• Data Accuracy: Damages arising from inaccurate, incomplete, or outdated weather information or forecasts.
• Service Interruptions: Losses resulting from app downtime, maintenance, or technical difficulties.
• Third-Party Services: Issues arising from third-party weather data providers or external services.
• Device Damage: Any damage to devices or equipment resulting from app use.
• Business Losses: Any indirect, consequential, or punitive damages, including lost profits or business opportunities.
• Emergency Situations: Failure to receive weather alerts or emergency notifications due to technical issues.

13. Indemnification

You agree to indemnify and hold harmless TryAgain, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your use of SnowChile and reliance on weather information provided by the application.
• Your outdoor activities, travel, or skiing activities undertaken based on app information.
• Your violation of these terms of service or applicable laws and regulations.
• Your infringement of any third-party rights, including intellectual property rights.
• Any false or misleading information you provide through the application.
• Your failure to verify weather conditions or exercise appropriate safety precautions.

14. Privacy and Data Protection

Your privacy is important to us. Please review our comprehensive Privacy Policy, which covers:

• Information collection practices for weather services and location data.
• Use of location services for distance calculations and weather information.
• Integration with OpenWeatherMap API and other weather data services.
• Push notification and alert delivery systems.
• Data security measures and protection protocols.
• Your rights regarding personal data and privacy controls.

15. Termination and Suspension

Either party may terminate the agreement under the following conditions:

• User Termination: You may stop using the application and delete it from your device at any time.
• Service Termination: We may suspend or terminate access for violations of these terms or misuse of the service.
• Service Discontinuation: We may discontinue SnowChile with reasonable notice to users.
• Data Retention: Some data may be retained as required by law or for legitimate technical purposes.
• Effect of Termination: Termination ends your right to use the application but doesn't eliminate existing obligations.
• Survival of Terms: Certain provisions, including liability limitations and indemnification, survive termination.

16. Governing Law and Dispute Resolution

These terms and any disputes arising from SnowChile usage shall be governed by:

• Chilean Law: These terms are primarily governed by Chilean law, given the app's focus on Chilean ski centers.
• International Considerations: International users may have additional rights under their local laws.
• Jurisdiction: Chilean courts have primary jurisdiction over disputes, unless otherwise required by law.
• Alternative Resolution: We encourage informal resolution of disputes through direct communication.
• Time Limitations: Claims must be brought within one year of the cause of action arising.
• Severability: If any provision is found invalid, the remaining provisions remain in effect.

17. Changes to Terms of Service

We reserve the right to modify these terms of service:

• Notice of Changes: Material changes will be communicated through app notifications or update notes.
• Effective Date: Changes become effective on the date specified in the notice.
• Continued Use: Continued use of SnowChile after changes constitutes acceptance of new terms.
• Disagreement: If you disagree with changes, you may discontinue use of the application.
• Version Control: We maintain version history of terms for transparency and reference.

18. Contact Information and Support

For questions, concerns, or support related to these terms of service or SnowChile:

• General Support: hello@tryagain.app
• Technical Issues: support@tryagain.app
• Legal Inquiries: legal@tryagain.app
• Weather Data Issues: Report inaccuracies or technical problems with weather information

Last updated: [Current Date]
These terms of service are specific to SnowChile and govern the use of our weather information services for Chilean ski centers and mountain regions.